FAQ’s

It depends on the country issuing the visa. For many products, such as Australia ETA and Turkey e-Visa, the process can be completed within 15 minutes using our Rush service. For others, such as the India Tourist Visa, the process usually takes at least 24 hours. The exact time can ...

The documents must be printed on a sheet of blank A4 white paper. Double-side or reduced printing will not be accepted.

If we have not processed your visa, we can make changes without a problem. We do check your information for mistakes as well. If we have submitted your application to the appropriate government agency, some will allow us to make changes, while others will not. Please contact us immediately (preferably ...

All visas grant travelers permission to travel to a country’s port of entry. Whether you are granted entry or not will be at the discretion of the Immigration Officer at the entry point.

Unfortunately, we are not able to, since the government agencies do not inform us of the reason(s) behind the decisions.

If your visa is not approved, we advise that you contact the nearest embassy/consulate for more information on what your options are.

We accept debit and credit cards, Invoice , Twint & Pay at the office

Please be clear, that not a single government of any country in the world makes a refund to the rejected visa applications be it for any reason.